Refund & Return Policy
Following are the details of the return policy that is applicable for all items sold on www.fromvedas.com. In case the product you received is ‘damaged’ or ‘defective’, our friendly return policy has got you covered. However return is not applicable for change of mind.
Follow the below steps for easy returns.
Return request to be raised within 2 days of receiving the product.
You may raise a request by writing to us on fromvedas@gmail.com. The request should be raised within the time specified in the above schedule and to the above email ID only.
The customer has to upload pictures / images of damaged / defective products. The damage or defect should be clearly visible in the picture / image.
On receipt of the return request, we may arrange the Pickup for most of the regions. If your PIN code doesn’t fall in purview or we are unable to arrange a reverse pickup for you, we’ll inform you and request you to arrange the shipping from your end.
The product to be returned should be finely packed in the return package with original packing and tags. We will replace the product within 7 working days once the previous product is received or process a 100% refund once we receive & review the product at our end.
The refunds are subject to the product condition and other parameters meeting our return policy.
Cancellation Policy:
FROM VEDAS believes in helping its customers as far as possible and has, therefore, an easy return policy. However, orders once placed cannot be cancelled. In case of complaints regarding products please write to us only at fromvedas@gmail.com.
Refund Policy:
Refund will be processed based on the mode of payment and fromVedas or the approved payment gateway will credit your refunds directly into your debit/credit card or online accounts. Orders paid online using Credit Card/Debit Card/Net Banking will be refunded only to your bank account within 3-14 working days from approval of refund request.
Disclaimer:
If you have reason to believe that your Account is no longer secure (e.g., in the event of a loss, theft or unauthorized disclosure or use of your account ID, PIN, Password, or any credit, debit card number or net banking login/password, if applicable), then you agree to immediately notify fromVedas and indemnify fromVedas from any liabilities that may arise from the misuse of your Account. Under no circumstances does fromVedas ask for your confidential information
- We will never call you to ask your credit card number, CVV number, OTP, etc.
- We will never ask you your ATM Pin or your online password
- We will never share your details with anyone without your prior consent
Please let us know if you receive an Email / SMS / Call from anyone pretending to be from FROM VEDAS and asking for any sensitive information. You can email us at fromvedas@gmail.com.